User account roles

User accounts can have one of several roles and associated privileges.

An Organization-level administrator has administrative privileges over the entire instance, and can perform the following actions:

• Create workspaces

• Edit workspaces

• Delete workspaces

• View and use workspaces

• Timezone settings

• Audit log settings

• SSO configuration

• User management

• Data source configuration

• SMTP configuration

A Basic user is a user account with membership in no workspaces. Such users can log in, but have no privileges on the RI Platform instance.

A Workspace administrator is a user account with administrative privileges over a workspace, and can perform the following actions:

• Grant or revoke membership in that workspace

• Configure and set up the workspace

• Manage API access tokens

• View the status of agents assigned to the workspace

• Has access to managed images

A Workspace member is a user account with membership in a workspace. Such users can view and use their assigned workspace.

A Support user is a special-purpose account used to provide user support and guidance. Support users have the same privileges as Organization-level administrators, but those privileges can be revoked by Organization-level administrators when the Support user is no longer required.