User Management

• RI Platform now has a concept of users.

• Admins can create users, view users, and edit user roles from the members page.

• Users configured via OIDC only appear on the members page after the user logs in for the first time.

• Users created manually can also be logged into via SSO, providing their emails match.

RIME has 3 kinds of users -

Admin User

• Each RIME Cloud organization can have multiple admin user.

• Admins can invite other users within their organization to their RIME workspace from the “Members” page under “Workspace Settings”. See the below image.

• The admin will need to manually create the account details for these standard users. The admin can manage the user’s account access.

• The admin has the ability to create and delete API Access tokens for RIME APIs.

Standard User

• Standard users need to get their account details from their organization admin.

• Standard users have the same permissions as admins, except for 3 scenarios -

  • Standard users do not have access to the members page and account management.

  • Standard users can create API tokens but not delete API tokens.

  • Standard users cannot configure SSO or SMTP settings.

Support User

• Admin users can create support accounts for the Robust Intelligence team to help with troubleshoot and guidance on how to use RIME.

• Admin users need to provide support account details to the Robust Intelligence team.

• After the support user is created, they have the same permissions as admins.

• Admin users can delete the support user to revoke access.