User Management

  • RI Platform has a concept of users.

  • Admins can create users, view users, and edit user roles from the members page under Organization Settings.

  • Users configured via OIDC only appear on the members page after the user logs in for the first time.

  • Users created manually can also be logged into via SSO, providing their emails match.

RIME has 3 kinds of users -

Admin User

  • Each organization can have multiple admin user.

  • Admins can invite other users within their organization to their RIME workspace from the “Members” page under “Organization Settings”.

  • The admin will need to manually create the account details for these standard users. The admin can manage the user’s account access.

  • The admin has ability to create, edit, and delete workspaces, see Workspaces.

  • The admin has ability edit organization settings like (user management, managed agent setup, sso configuration, smtp configuration, data sources configuration)

  • Admins can manage all API tokens in a given workspace, see API Access Tokens.

Standard User

  • Standard users need to get their account details from their organization admin.

  • Standard users cannot view or edit organization level settings.

  • Standard users can access and use workspaces, see Workspaces.

  • Standard users cannot edit any workspace level settings.

  • Standard users can create personal API tokens, see API Access Tokens.

Support User

  • Admin users can create support accounts for the Robust Intelligence team to help with troubleshoot and guidance on how to use RIME.

  • Admin users need to provide support account details to the Robust Intelligence team.

  • After the support user is created, they have the same permissions as admins.

  • Admin users can delete the support user to revoke access.